Terms of Service
Effective date: 14th August, 2025
Legal entity: Samta AUM Foundation, 165, The View, Dr Annie Besant Road, Worli, Mumbai, Maharashtra - 400018.
01About Aum Life
We provide wellness services including yoga, meditation, healing therapies, memberships, events, and curated retreats via our Urban Ashram in Mumbai, partner venues, and online platforms.
02Acceptance of Terms
By visiting our website/app, creating an account, or booking/purchasing any service, you agree to these Terms (and our Privacy Policy, Cancellation & Refund Policy, and Centre Rules). If you do not agree, do not use our services. Users under 18 require parent/guardian consent.
03Bookings, Pricing & Payments
All prices are in INR and may include applicable taxes unless stated. We accept UPI, cards, net banking, and other Razorpay-supported methods. Bookings are confirmed only after successful payment; invoices are issued electronically. We may refuse/cancel a booking (with full refund) for operational or compliance reasons.
04Memberships
Membership inclusions, usage limits, pause/transfer privileges, and add-on packages are plan-specific and shown at purchase/in your member account. Memberships are personal and non-transferable unless your plan explicitly allows. Once activated, memberships are generally non-refundable; upgrades and renewals follow the rules displayed at purchase.
05Sessions, Events & Schedules
Class/event schedules, practitioners, and venues may change; we'll attempt to notify you. Late arrivals or no-shows may be treated as availed. You must follow on-site rules, safety guidance, and reasonable staff instructions.
06Retreats
Retreats may require deposits and staged payments. Inclusions/exclusions are specified per retreat (e.g., stays/meals/activities vs. flights/visas/insurance/incidentals). Minimum group sizes may apply; if not met or in case of force majeure, we may reschedule or refund per our Cancellation & Refund Policy.
07Health & Safety
Our services support well-being but are not a substitute for medical care. Consult your physician before participation and disclose relevant conditions/allergies/injuries. We may decline participation if, in our judgment, it is unsafe. Personal belongings are your responsibility.
Important: please speak with a doctor before beginning any new physical practice, and let our team know about any conditions in advance.
08Community Conduct
We maintain a respectful, harassment-free environment. Abusive, unsafe, or unlawful behaviour can result in removal and/or service suspension without refund where permitted by law.
09Intellectual Property & Content
All site/app content, class materials, and brand assets are owned or licensed by us. Do not copy, distribute, record, or use them without written consent. We may capture photos/videos at events/retreats; tell us at check-in if you prefer not to appear.
10Privacy
We handle personal data per our Privacy Policy. Payment credentials are processed by compliant gateways; we don't store card/UPI PIN details. See our Privacy Policy for your rights and choices.
11Cancellations & Refunds
Cancellations, reschedules, no-shows, refunds, and credits are governed by our Cancellation & Refund Policy (incorporated by reference). Please review it before booking.
12Liability Limit
To the maximum extent permitted by law, we're not liable for indirect/special/incidental damages. Our total aggregate liability for any claim is limited to the fees you paid for the affected service. Nothing limits liability that cannot be limited by law.
13Indemnity
You agree to indemnify us against losses arising from your breach of these Terms, misuse of services, or violation of laws/third-party rights.
14Force Majeure
We aren't responsible for delays or non-performance caused by events beyond our reasonable control (e.g., extreme weather, strikes, government actions).
15Governing Law & Jurisdiction
These Terms are governed by the laws of India. Courts in Mumbai shall have exclusive jurisdiction.
16Changes to Terms
We may update these Terms; the latest version on our website/app applies. Continued use after updates constitutes acceptance.
By accessing or using the services of Aum Life, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy and Refund Policy. These policies are designed to ensure transparency, fairness, and a positive experience for all members, guests, and visitors. If you do not agree with any part of these terms, we request that you refrain from using our services.